Crew Access
Share active jobs with field crews, leads, and supervisors.
Industrial Job Operations
IronSolidSystems
Install App
Install IronSolidSystems App
Save IronSolidSystems to your device for quicker access from the shop or field.
Heavy-Duty Service Workflow
IronSolidSystems
Heavy-duty technician job logs, crew access, photos, reports, and service documentation.
Job Reports
Build clean service documentation ready to copy and send.
Photo Documentation
Attach job photos, descriptions, and private signed access.
Technician Workflow
Track complaints, cause, correction, parts, torque, and crew work.
Access
Secure account access
Create an account with your full name or sign in to reach your job workspace.
Create Account
Sign Up
Use your technician account details and keep a copy before you submit.
Login
Sign In
Access your existing account to create and review your jobs.
Dashboard
Logged-in workspace
View your current session and manage jobs tied to your account.
Create Job
Create and track service work
Record technician job details and keep your work organized.
New Job
Jobs List
Your newest jobs first
Review jobs saved under your account with quick status visibility.
Join a Crew
Jobs
All Jobs
Job Details
Copy Ready Report
Settings
Appearance controls
Adjust the app colors for your environment and keep your preferences saved.
Theme Settings
How To
Use IronSolidSystems
Quick help for the main job, crew, photo, and reporting tools in the app.
How To / Help
1. Dashboard
The Dashboard shows your workspace greeting and your current job count.
2. Create Job
Use Create Job to start a new service record with customer, machine, complaint, cause, correction, and notes.
3. Service Date
Service Date can be changed when you are entering older paper logs or imported records from another system.
4. Industries
Select the correct industry to change labels, examples, and meter or mileage fields for that type of work.
5. Show All Jobs
Use Show All Jobs to open your saved jobs list and review past work.
6. View Job
View Job opens the full record with details, crew access, photos, diagnostics, and reports.
7. Edit Job
Job Lead can edit the full job. Job Worker can edit job text. Supervisors cannot edit job text.
8. Copy Ready Report
Use the report tools to preview a clean service report and copy it to the clipboard.
9. Crew Access
Crew codes are 8-digit job access codes. Job Lead can enable crew access, manage members, and remove crew members.
10. Photo Drop Box
Photos only work after a job has been created and saved. Job Lead can manage all photos. Job Worker can upload and manage their own uploads. Supervisors can view and search only.
11. Diagnostic Uploads
Diagnostic files only work after a job has been created and saved. Use this area for reports, screenshots, inspection sheets, and other service documents.
12. Settings / Themes
Open Settings to change theme colors and text color preferences for your device or work environment.
13. Log Out
Use Log Out in the sidebar when you are finished so the next user does not access your workspace.
Support
Get help
Contact IronSolidSystems support for account, upload, crew, or app issues.
IronSolidSystems Support
For support, bug reports, feature requests, account issues, or upload problems, contact IronSolidSystems support.
Support Email
chaserose@ironproofservice.com
Recommended email format
Your name, account email, device or browser being used, description of the issue, screenshots if available, and the job name or crew code if the issue is tied to a specific record.
Login / Auth Issues
Include your account email, what step is failing, and whether the problem happens at sign in, sign up, or session restore.
Job Visibility Problems
Include the job name, service date, and whether you are the Job Lead or joining through a crew code.
Crew Access Problems
Include the crew code, requested role, and what message you see when trying to join or manage the crew.
Photo Upload Issues
Include the job name, device or browser, file type, and whether the problem happens during upload, viewing, or deleting.
Diagnostic Upload Issues
Include the job name, file type, and whether the problem happens during upload, open/view, or delete.
Theme / UI Problems
Include your selected theme, text color, device or browser, and a screenshot if the layout or colors look wrong.
Feature Requests
Describe the workflow you want to improve and how the change would help technicians in the shop or field.